AI for business without the hype

Useful AI cuts repetitive work or improves what the end customer feels. Everything else is pitch.

By Will Fortes · Fortes Tech

Two fronts that matter

  1. Automate manual PC work (email, docs, sheets, copy-paste).
  2. Put AI in the product (search, chat, generation) with quality criteria.

What is almost never step one

Training a model from scratch, “big data,” a generic site chatbot with no knowledge base, or replacing all human support in week one.

How to evaluate an AI vendor

  • Stable delivery or just a demo?
  • Agreed success metric?
  • Plan when the model fails?
  • Where does sensitive data live?

Quick answers

Do I need huge datasets?

Not to start. Much automation uses what you already have.

Is ChatGPT enough alone?

It’s a tool. Without process and integration, it’s loose chat.

Want to apply this to your business?

About 30 minutes to align the problem and next step — no commitment.